Refund Policy
Refunds
We do not accept returns. To qualify for a refund, you must provide proof of purchase in the form of an order number, and it must be confirmed that your order has not been delivered according to the carrier tracking information.
Refunds (if applicable):
If your product arrives scratched or damaged, you may qualify for a replacement. We provide replacements for damaged products with photo evidence submitted within 24 hours of delivery. Should a product not adhere well to a case or phone, eligibility extends to a replacement product rather than a refund.
For cases where successful activation has occurred, and tapping issues persist even after contacting support@wetapcards.com, you may be eligible for a replacement product. If, after activating your replacement product, tapping issues persist, you could be eligible for a refund.
In instances where a refund is requested and our team cannot confirm a potential defect, eligibility for a refund on your order may be impacted. Upon approval for a refund, you will receive an email notification, and the refund will be processed. The credited amount will be automatically applied to your credit card or original method of payment within 3-7 working days.
Warranty:
Sale Items:
Refunds apply only to regular-priced items. Unfortunately, sale items are not eligible for refunds.
Exchanges
We do not accept exchanges.
Shipping
We do not accept returns, so no shipping information is required.
